IT Vendor Management
Time is money. How much time do you spend each week talking on the phone with your IT vendors? Your VoIP system isn’t routing calls properly, so you call the VoIP provider to troubleshoot. Your website is running slowly, so you call your hosting company. You’re having trouble accepting payments, so you call your payment processor. If you’re not making the calls yourself, you’re paying someone else in your company — someone who probably has more important tasks to perform — to talk on the phone. Managing IT vendor relationships is a full-time job. It’s a job that becomes much easier when you hand it off to someone who understands the language of IT and knows how to get things done quickly. PCH Technologies can be the liaison between your company and its many IT vendors.
Why IT Vendor Management Makes Sense
Communication is the key to solving any difficult problem. Suppose that you were a person who didn’t know much about cars. Your car’s engine suddenly begins to sound very loud when running, so you bring your car to a mechanic. The mechanic determines that your car needs a new muffler. In this scenario, how much time could you have saved if you already knew what the problem was and how to fix it? Upon noticing the problem, you could have called your mechanic and told him what you needed. The mechanic could have the replacement muffler ready to install the moment you arrived. IT vendor management works in much the same way. Since we understand IT problems and know how to fix them, we can have efficient conversations with your vendors and resolve problems quickly.
How IT Vendor Management From PCH Helps You
Because we handle troubleshooting and problem resolution on your behalf, IT vendor management from PCH keeps your business running efficiently and minimizes any downtime resulting from technical issues. IT vendor management also makes financial sense. Is it wise to pay one of your internal IT professionals to talk on the phone when that person should be focusing on activities that drive revenue?
TOP RATED CYBERSECURITY
We provide cyber risk assessments, comprehensive email security protection, ransomware protection, and business continuity and backup disaster recovery services.
ADVANCED SECURITY
We use the latest security technologies including artificial intelligence to work to stay one step ahead of cyber criminals to better protect your business.
INDUSTRY EXPERTS
We have the experience and expertise to identify and solve your IT and cybersecurity-related issues. We pride ourselves on having the top talent in the industry.
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