Local Government IT Solutions

Get More Out of Your Outsourced IT Support…

Government agencies often have limited budgets but serious IT needs. Trusting any of these responsibilities to a third party can be worrisome. However, PCH Technologies has the experience needed to help government agencies run seamlessly and keep up with the IT world.

IT support for government agencies is serious. Many agencies are expected to meet service level agreements of around-the-clock availability. PCH Technologies’ managed IT support can help with basic help desk tasks with 24-hour availability as well as regular maintenance tasks like updating and patching operating systems.

Troubleshooting of complicated IT issues is also an area of expertise. Government agencies who are struggling to find the right person to wear these hats or the money to hire them often find that PCH Technologies is the perfect solution.

Find out how managed IT services from PCH Technologies can help you with support, security and disaster recovery.

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your business run smoother

Why Local Governments Need Managed IT Services

The fast-changing digital age means institutions like local governments should keep up with the pace to meet their constituents’ needs and expectations. However, managing the IT systems and infrastructure can be daunting for resource-strapped local governments. This is where PCH Technologies’ managed IT solutions for local governments come in.
Managed IT services offer the following benefits to local governments:
- Expertise and knowledge: We bring our expertise and knowledge to local governments’ IT strategies. Our skilled and experienced IT professionals are experts in cybersecurity, cloud computing, disaster discovery and more. We help local governments stay up-to-date on the best practices and latest technology trends to maximize the IT infrastructure for efficiency and effectiveness.
- Cost savings: Often working with strict, predetermined budgets, local governments need cost-effective IT solutions they can count on. Agencies can avoid the high costs of employing and maintaining an internal IT department by outsourcing IT.
- Increased efficiency: Our IT professionals’ knowledge, skills, and experience enable them to resolve IT issues quickly. We have the resources required to optimize network performance and streamline IT operations.
- Enhanced security: We employ efficient cybersecurity tools and techniques to protect local governments against cyber threats such as malware, ransomware and phishing.
- Flexibility and scalability: We can quickly scale IT infrastructure up or down to meet a local government’s and its constituents’ needs.
- Compliance requirements: Local governments must follow specific compliance standards for the data they handle. The information held by local governments is subject to public records, and if not properly stored, it can be lost. Managed IT services assure local governments that their data is stored and managed in full compliance with relevant guidelines.

Managed IT Services

Unlimited Plans
IT Consulting and CIO
Outsourcing
Server Management and Maintenance Services
Network Management and Maintenance
Managed Wireless Solutions
Business Continuity Solutions
Remote Technical Support and Help Desk Support
Remote Monitoring
Managed Cloud Backup

Microsoft Office 365
Migration and Support
Onsite Support
Disaster Recovery
Managed IT Security
Security Awareness Training
Co-Managed IT Services
Managed Service Provider (MSP)
Outsourced Help Desk
Mobile Device Management

Managed Security Services

Government agencies are prime targets for hackers, viruses, malware and spyware. They often represent centralized repositories of personal data, financial information and even classified documents. Automated threats are after any unprotected systems, and hackers may have political motivations for attacking even local municipalities.

For this reason, IT security is not something to be taken lightly. Local governments can protect themselves in a few different ways:

Security awareness training: Local government employees should be trained to detect and avoid potential cyber risks or attacks, such as phishing. Agencies should regularly test the effectiveness of the training through simulated phishing attacks. Employees should also be trained on the fundamentals of safe internet use, email protection and password hygiene.
Patch management: Patch management ensures all devices connected to the network are updated on time. Proper updates keep outdated technology from causing latency and vulnerabilities.
Penetration testing: Penetration tests simulate cyberattacks and work to detect specific weaknesses in a system. These tests are essential to identifying where potential attackers could target a government’s systems.
Managed IT security: Regular services can help detect and foil cyberattack attempts early before they become serious problems for the local government. Managed IT services for local governments are crucial in enhancing cybersecurity.

PCH Technologies’ managed cybersecurity solutions give local governments the confidence to know they’re protected. By partnering with PCH Technologies, agencies can take advantage of bulletproof tried-and-true infrastructure and security designs. This includes firewalls, network protection and virus scanners to make sure nothing can compromise their security and reputation.

Network Security

An effective network security strategy increases productivity and protects you and your client’s confidential data. Faulty or insufficient network security can put local governments at risk of fines and other penalties for noncompliance with data security regulations. PCH Technologies provides the latest hardware and software, with 24/7 monitoring, to give agencies peace of mind.

Our Managed Security Solutions for Local Government:

Critical Server \ Network Health and Up-time Monitoring
Cybersecurity- Ransomware Protection (Bitcoin)
Office 365 Security
Cryptolocker Protection
Secure Password Management
Managed Security Service Provider (MSSP)
Mobile Device Management
Network & Data Security
Security Patch Management
Firewall Installation & Management
Mail & Web Security
Endpoint Security Software Management
Dark Web Monitoring
IT Compliance Services
Incidence Response
Malware Protection

Disaster Recovery Services for Local Government

Disaster recovery plans are often an overlooked element in many businesses. What would happen if all on-site computers and servers were destroyed today? Does your agency have a backup off site? When was the last time fail-over was tested? Are there even backups being created?

Many local governments are often woefully unsure of the answer to these questions. Managed IT disaster recovery can help with fail-over servers, automated off-site backups and regular disaster recovery test efforts. This can ensure that whatever happens, your agency is prepared and can continue forward.

Disaster Recovery Solutions

IT Consulting

IT consulting services from PCH Technologies provide expert guidance on how to best leverage technology to achieve your goals. We’ll work with you to configure strategic technology solutions that suit your individual needs.

Get Cybersecurity Solutions for Local Governments With PCH Technologies

PCH Technologies serves a spectrum of government agencies, including:

Law enforcement
Post offices
Public utilities
Motor vehicle agencies
Federal and state correctional facilities
Courthouses
Municipal agencies
Firehouses

Government agencies carry heavy responsibilities. Let PCH Technologies lighten the load by putting our expertise to work for your agency. Fill out our contact form today or book a free discovery call to learn more!

Our Top Services Include:

Cybersecurity

PCH provides cyber risk assessments, email security protection, ransomware protection, and business continuity and backup disaster recovery services.

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Managed IT

To stay profitable, your business needs to be lean and mean. Outsourced Managed IT Support by a security conscious managed service provider is the answer.

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Co-Managed IT

A co-managed IT solution from PCH Technologies allows you to get the IT support that you need without losing control over your technological direction.

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Cloud Services

We can help you with migrating your company's technology services to the cloud will dramatically reduce your IT expenses and position your organization for growth.

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Microsoft Office 365

Office 365 provides constant availability and flexible access that other software installations can’t match. Our Office 365 Support Service offers versatile solutions to overcome any hurdles involved.

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IT Consulting

IT consulting is a non-invasive service that will analyze your organization’s network and technological capabilities, and help set you on a proper course of action.

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Disaster Recovery

PCH offers business continuity and disaster recovery services to ensure that your business experiences no downtime if data loss occurs.

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Ransomware

Ransomware is one of the most common types of malware. Ransomware protection from PCH Technologies can stop infections before they occur.

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Interested in Learning How PCH Cyber Security can help you cut
costs and Increase Business Productivity?

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Local Government IT Solutions