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CO-MANAGED IT SERVICES

Get More Out of Your Outsourced IT Support…

Co-managed IT services allow businesses to augment their internal IT capabilities with external expertise, providing support, resources and specialized skills when needed. This service can be beneficial for handling complex projects, scaling up during peak periods or accessing specialized knowledge without the expense of hiring full-time staff. Co-managed IT also offers flexibility, allowing businesses to tailor their IT support to their specific needs and budget constraints.

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What Is Co-Managed IT Support?

Co-managed IT support is a partnership between a company’s internal IT department and an external IT service provider. The internal IT team retains day-to-day operations, while the external provider offers supplementary support, expertise and resources.

Co-managed IT can have various setups. One party can support network and security, while the other manages computer systems or your service provider helps with user support. Regardless of the setup, co-managed IT support provides:

  • Security software
  • Software patching
  • Remote access
  • Data backups

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The Need for Co-Managed IT Services

While organizations need IT services, they must decide if their staff can handle all responsibilities in-house or if they need to outsource some tasks to a third party. Working with a managed IT services provider allows you to divide the responsibilities.

Co-managed services are often a cost-effective solution. This approach streamlines your processes and allows you to select a plan that works with your business model. No redundancies should exist between what your staff and IT partner are doing.

Benefits of Co-Managed IT

Choosing co-managed IT support over in-house or outsourced options offers several advantages. Your company can:

  • Save money: The larger your IT needs, the more they cost. If you handle everything in-house, hiring enough staff and gathering enough resources can be costly for your company. If you delegate all your tasks to a third-party service provider, the cost of handling everything could increase significantly over time. Moreover, by relying entirely on an external provider, you risk becoming fully dependent on them and losing internal knowledge of your critical systems. Co-managing IT strikes a balance and cuts expenses.
  • Improve efficiency: If your in-house IT team is overwhelmed with work, they can spend too much time on trivial problems and not enough time on your larger objectives. With co-managing, you can let your IT partner handle routine tasks so your staff can use their skills on important goals.
  • Enjoy flexibility: The co-managing approach is custom — you can decide which responsibilities each party handles based on service quality, staff skills and cost efficiency.
  • Layer security: The co-managed approach allows you to bolster your security with in-house and third-party layers. By eliminating redundancy, it can be more difficult for a hacker to breach your network.

How Co-Managed Services From PCH Technologies Work

PCH Technologies offers a tailored approach to co-managed IT support. We believe the most effective co-managed IT plans divide the responsibilities based on what is most efficient and impactful. This approach means co-managed IT is different for everyone.

We recommend outsourcing tasks requiring constant vigilance, like network security monitoring. Scanning your network to detect threats is most cost-effective for PCH Technologies to handle instead of your company. We will work with your IT staff to decide which party should handle which tasks.

Our team has expertise in the field and is committed to providing exceptional IT support and dedicated customer service. PCH Technologies has extensive experience with domestic and international companies in various industries — we likely have experience in your field and are ready to serve your IT demands.

Learn More About Co-Managed IT From PCH Technologies

PCH Technologies is an expert in co-managed IT support. We will work with you to create a plan that fits your needs. We’ll help you provide everything your IT operations require to support your company.

Learn more about co-managed IT services by scheduling a discovery call with our team.

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Client Testimonials

Don’t just take our word for it – hear what our clients have to say about our IT support and cybersecurity services.

David Conner
Metropolitan Reporting Bureau – cio

Dr. tom kadar
Kadar Orthodontics

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