MANAGED IT SERVICES FOR retail companies

Get More Out of Your Outsourced IT Support…

Managed IT services help industries like retail streamline operations and refine customer experience. These services include data security, network and server management and tech support. Outsourcing IT needs to specialized providers allows retailers to focus on their core business while keeping their systems up-to-date and efficient. It helps minimize downtime, lower operational overheads and boost productivity.

Learn how PCH Technologies can help

your business run smoother

Why the Retail Industry Needs Specialized IT Services

Retail stores have to coordinate many activities at once. These might include stocking, inventory, sales, customer service, sales and discounts, employee performance records, and all sorts of other things. We know you don’t want to return to the old way: using paper for everything. That attitude leads to a situation where you have hundreds of file cabinets that require additional space to store them all.

IT solutions for retail help these businesses streamline and simplify their industry compliance, point-of-sale systems, inventory management, and secure, reliable network performance. These services can also reduce downtime, improve customer satisfaction through efficiency and optimize operations. Additionally, tailored IT support helps your business stay competitive and focus on delivering excellent service.

Our Retail Technology Solutions

At PCH Technologies, we use the latest security technologies, including artificial intelligence, to stay one step ahead of cybercriminals and better protect your business. Today, virtually all businesses need expert IT services, and that is just what we provide. We use a rigorous and highly selective hiring process to ensure that only the best people will work on your systems.

Managed IT

A place of business can potentially contain many devices and machines. Wouldn’t it be nice to make all of them work together? From the cash registers to the sprinkler systems, we can ensure that everything does what it is supposed to do, and only when desired. Without computer control, fire suppression systems can be set off by a number of false alarms. That’s just one example of how we can make your life easier with competent IT integration.

Cybersecurity Solutions

We provide cyberattack risk assessments, comprehensive email security protection, ransomware protection, and business continuity and backup disaster recovery services. We also have the experience and expertise to identify and solve your IT and cybersecurity-related issues. We pride ourselves on having the top talent in the industry.

Cloud Computing Solutions

Cloud computing can be beneficial for businesses of all sorts. There are several reasons for this. First, a cloud-based IT system ensures that anyone with access credentials can consult the relevant information whenever necessary. This is especially important if you have many people who work from home.

Another great thing about the cloud is the fact that your data is backed up on an external server. This way, your data can be recovered in the event of a crash. Although data crashes are nowhere near as common as they once were, these little catastrophes happen occasionally. When using the cloud, all of your data can be replaced with minimal effort.

Cloud computing offers greater operational speed and efficiency by combining various computing resources. The security features in cloud solutions also help protect sensitive data, making this a reliable choice for any business. Some of these services include:

Software as a service
Platform as a service
Infrastructure as a service

Disaster Recovery Plans

Our data protection and disaster recovery services ensure proactive measures are in place to respond to unexpected cyber events that can disrupt your operations. These events include cyberattacks, equipment failures and ransomware attacks. Key components in this plan include communication protocols, data backup procedures and email continuity services.

Ransomware Protection

Ransomware attacks happen when malicious software locks or encrypts data, demanding a ransom for its release. Our ransomware protection provides detection, prevention and response measures to ransomware attacks. These include:

Regular backups
Software updates
Anti-malware tools
Access controls
An incident response plan

Compliance and Industry Standards

The digital landscape is fast-paced and ever-evolving. Meeting with industry standards is crucial as these regulations ensure businesses handle customer data ethically and securely. Retailers especially must adhere to standards set by the Payment Card Industry Security Standards Council, which protects credit card information. Compliance also includes:

Regular audits and reporting
Proactive monitoring and security
Data encryption

By staying compliant, your organization can protect its reputation, avoid legal penalties and build a relationship of trust with customers.

Retail Industry Trends in IT

Data recovery and disaster recovery are two of our specialties. You have probably heard the old saying that “nothing is ever really deleted from a computer.” This is actually a false statement, although it is rooted in fact.

Deleted computer data does not truly go away when you hit the delete key. Instead, the computer designates that space as “blank.” Thus, the data is still there, but it’s buried in such a way that the average person won’t be able to find where it has gone. However, our team of experts can get your data back in no time at all. We can recover the lost data in most cases.

However, it is essential that you get the computer into our capable hands as quickly as possible. Once the computer designates a certain space as “blank,” that means it can be overwritten. Like a rewriteable DVD, a computer hard drive does not truly delete anything unless it is overwritten with something else. If you wait too long, your computer will have more time to overwrite more of those crucial files that you want to recover.

Benefits of Working With PCH Technologies

Experience the confidence of knowing your organization has worry-free IT. We’ll handle your IT so you can focus on what you do best. PCH ensures all steps are taken to make certain you are continuously operational, regardless of the circumstance. Good business is all about good communication, and that’s where we can help. By ensuring that all parts of your company can stay updated, productivity can be increased while mistakes are reduced. Read a little further to learn more about the services that we offer.

By utilizing our expert IT consulting services, you can create a smooth and optimal system that will allow your business to function like a well-oiled machine of profit. We will provide both efficiency and security so that you can operate a public wi-fi network without fear of being hacked. Public wi-fi networks can be cracked easily without expert management, even when you follow general safety tips. Once an intruder has gained access to the network, they are likely to do all kinds of illicit things. Whether they try to do illegal things online like buying contraband from dark web sites or simply try to gain access to your systems and rob you blind, our services are critical for the prevention of such a disaster. A public or semi-public IT network without proper management is left open to be accessed.

Trust PCH Technologies With Your Retail IT Solutions

Managed IT services allow retailers to enhance their technology infrastructure, secure compliance with industry standards, improve security and offer reliable support to customers. These services lead to better operational efficiency, customer experience and lower overheads.

PCH Technologies offers you a blend of global expertise and local understanding in our IT services for retail industries. We are committed to understanding your business’s managed IT needs with hands-on support and data protection that gives you peace of mind. Choose between our IT management services, co-managed IT services and more to support your operations.