Managed it support
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What Is Managed IT Support?
Managed IT support is a service provided by third-party tech companies to other organizations. It gives the client a way to outsource some or all of their IT management tasks to an outside company. There are numerous advantages that our managed IT support services can offer, from cost savings to 24-hour monitoring and service. Even if you don’t want to completely eliminate your in-house team, it can be very helpful to outsource some of those routine tasks that waste so much of their time.
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Reasons To Consider Our Services
PCH Technologies can offer managed IT support services of the highest caliber. While these services tend to be very beneficial in any case, it is highly important to choose the right provider. Without high-quality service from a high-quality IT support provider, managed support plans can become a liability. That’s why we make sure to give you services that are worth your money. Here are just some of the benefits that we can offer.
1. Increased Efficiency For The In-House Team
As we already mentioned, managed services can be used in combination with an existing in-house IT team. In fact, that tends to be very efficient. By outsourcing things like network monitoring, application/hardware updates, routine data backups, etc., you can free up a lot of time for your in-house team. That will allow them to focus on more important things, such as improving your overall technology situation or streamlining the existing system.
If you choose to hire full-time employees to handle all your routine IT tasks, there is one big downside. By the time all of that payroll adds up, you can end up paying a lot of money. On the other hand, a qualified IT support services provider like PCH can take care of all that work for a single monthly fee. Chances are, you will end up paying significantly less.
3. More Predictable Expense
Budgeting is never an easy task for a large company (or even a smaller one). IT costs are just one of the many unexpected expenses that can drag profits down. However, the use of a third-party company like ours will give you a predictable monthly expense. This monthly rate will not increase unless you renegotiate the terms of service.
4. Security Advantages
Not all cybersecurity risks come from outside “hacker” groups. Insider threats are often a very real risk, especially for larger companies (which are more likely to be targeted in this way). Everyone knows that data breaches can severely damage a company’s reputation, possibly to the point of bankruptcy. As such, some unscrupulous companies will attempt to sabotage their competitors with just such a breach.
When you outsource your IT support services, you are providing an extra layer of security through which an intruder must pass. Even if your company’s operations have been compromised, a trustworthy IT provider should be able to detect the breach and act accordingly. If an incident should occur, disaster recovery is far easier when you have help from a remote (and unaffected) source.
5. Expertise Advantages
Good IT professionals are more in demand than ever before. Unfortunately, there just aren’t enough top-tier people for every company to have a full staff of them. The best people in any field do not tend to work cheaply. However, for a company like ours, it is worth the expense to hire the best.
Because we provide service for many distinguished clients, it is cost-effective for us to hire the very best IT people that we can find. For your company, on the other hand, that isn’t likely to be the case. This advantage really becomes apparent in the support department, as we can offer you help with any problem on a 24/7 basis.
What Kind Of Managed Services Do We Offer?
We offer wide-ranging services across the IT spectrum, so it isn’t possible to give a complete list of the services we can provide. However, here are some of the most common services that we perform:
The High Cost Of Downtime
One of the best things about a managed service plan is the service-level agreement (SLA) that any decent IT company will offer. Among other provisions and benefits, it sets a guaranteed amount of network uptime. Thus, we give you a contractual guarantee that your network will suffer no significant downtime. This is very important because network downtime can become very expensive within a short time. Every minute represents lost business and lost revenue.
The Benefits Of A Nationwide Provider
When you go with a nationwide provider of IT services (as opposed to a local-only company), you know that you are dealing with established professionals. If we did not create satisfied customers, we would never have had the opportunity to expand past the local level. Besides that, you know that we have the resources and the credentials to provide top-level support whenever it is needed. No matter what your issue might be, we have surely dealt with it before.
PCH Technologies offers nationwide managed IT support for organizations of all sizes. Our track record speaks for itself, and we are prepared to offer you the same high quality that all our clients receive. Our managed IT services have earned an excellent reputation and we are eager to show you why that is the case. If you would like to learn more, you can call PCH Technologies at (856) 754-7500.
Don’t just take our word for it – hear what our clients have to say about our IT support and cyber security services:
Data Display – ceo
Hoffman’s Exterminating – ceo
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