GET WHAT YOU DESERVE FROM YOUR REMOTE IT SUPPORT SERVICES

What You Should Expect From an MSP

TOP RATED PROTECTION

PCH offers business continuity and disaster recovery services to ensure that your business experiences no downtime if data loss occurs.

ADVANCED SECURITY

At PCH, we have the ability to eliminate your need for an in-house IT staff by handling all of your information technology support remotely.

INDUSTRY EXPERTS

We have the experience and the resources to identify and solve your IT-related problems. That’s what IT consulting is—both simple and powerful.

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Remote IT Support Services

How often do your business’s employees call your IT department for help with basic computer problems? If your company is large enough, it’s likely that you have to remove IT staff from more important tasks everyday to help people with their passwords or teach them how to access shared network folders. Remote IT support services from PCH can help your employees remain productive while allowing your internal IT staff to focus on more specialized jobs.

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Business Help Desk Services

Our remote support services give your employees a phone number that they can call to quickly resolve most computer issues. We can resolve issues such as difficulty logging in to the network, malware removal and trouble accessing files over the phone without involving your internal IT staff. With Remote Desktop software, we can even take temporary control of a user’s computer when a situation calls for it.

Remote Network Support

At PCH, our remote support services can extend past the needs of your employees. We can perform network management tasks such as security audits, password resets, backup operations, and software updates remotely without involving your internal IT department. Our remote network support services can keep your company’s network running reliably while freeing up the members of your IT staff to use their time more efficiently.

Benefits of Remote IT Services:

Reduced IT Expenses

Whether you pay per incident or opt for unlimited IT support at a flat rate, outsourcing your company’s IT support will reduce your expenses because it’ll allow you to either reduce the overtime hours of your existing IT staff or avoid hiring additional staff. A flat rate remote support package makes expense management easy by giving you a predictable bill that never changes.

Expanded IT Support

If your company is extending its business hours, outsourced IT support is a great way to add after-hours support without adding additional staff. Our remote IT support services are available 24 hours a day, 365 days per year. If you’d prefer to keep your existing IT structure in place during the day, you can hire us to pick up the slack when your in-house personnel go home.

IT Staff are on-call 24/7/365

Enterprise-level Support for a Flat Monthly Rate

Proactive Monitoring and Maintenance

What Types of Remote Services are Available?

Our top Remote IT Services we offer include:

IT Assessment
Technology Procurement
IT Consulting
IT Project Management
Outsourced Help Desk
Server Installation
Windows Server 2016
Small Business Server
Exchange Server 2013
Server Virtualization
Data Center Colocation
Remote Access Solutions
VMWare Virtualization
Mobile Device Management
Office 365 Migration & Support

More Services From Us:

Cybersecurity

PCH provides cyber risk assessments, email security protection, ransomware protection, and business continuity and backup disaster recovery services.

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Managed IT

To stay profitable, your business needs to be lean and mean. Outsourced Managed IT Support by a security conscious managed service provider is the answer.

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Co-Managed IT

A co-managed IT solution from PCH Technologies allows you to get the IT support that you need without losing control over your technological direction.

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Cloud Services

We can help you with migrating your company's technology services to the cloud will dramatically reduce your IT expenses and position your organization for growth.

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Microsoft Office 365

Office 365 provides constant availability and flexible access that other software installations can’t match. Our Office 365 Support Service offers versatile solutions to overcome any hurdles involved.

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IT Consulting

IT consulting is a non-invasive service that will analyze your organization’s network and technological capabilities, and help set you on a proper course of action.

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