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What You Should Expect From an MSP


PCH offers business continuity and disaster recovery services to ensure that your business experiences no downtime if data loss occurs.


At PCH, we have the ability to eliminate your need for an in-house IT staff by handling all of your information technology support remotely.


We have the experience and the resources to identify and solve your IT-related problems. That’s what IT consulting is—both simple and powerful.

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Remote IT Support Services

How often do your business’s employees call your IT department for help with basic computer problems? If your company is large enough, it’s likely that you have to remove IT staff from more important tasks everyday to help people with their passwords or teach them how to access shared network folders.  Remote IT support services from PCH can help your employees remain productive while allowing your internal IT staff to focus on more specialized jobs.

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Business Help Desk Services

Our remote support services give your employees a phone number that they can call to quickly resolve most computer issues. We can resolve issues such as difficulty logging in to the network, malware removal and trouble accessing files over the phone without involving your internal IT staff. With Remote Desktop software, we can even take temporary control of a user’s computer when a situation calls for it.

Remote Network Support

At PCH, our remote support services can extend past the needs of your employees. We can perform network management tasks such as security audits, password resets, backup operations, and software updates remotely without involving your internal IT department. Our remote network support services can keep your company’s network running reliably while freeing up the members of your IT staff to use their time more efficiently.

Benefits of Remote IT Services:

Reduced IT Expenses

Whether you pay per incident or opt for unlimited IT support at a flat rate, outsourcing your company’s IT support will reduce your expenses because it’ll allow you to either reduce the overtime hours of your existing IT staff or avoid hiring additional staff. A flat rate remote support package makes expense management easy by giving you a predictable bill that never changes.

Expanded IT Support

If your company is extending its business hours, outsourced IT support is a great way to add after-hours support without adding additional staff. Our remote IT support services are available 24 hours a day, 365 days per year. If you’d prefer to keep your existing IT structure in place during the day, you can hire us to pick up the slack when your in-house personnel go home.

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IT Staff are on-call 24/7/365

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Enterprise-level Support for a Flat Monthly Rate

Proactive Monitoring and Maintenance

What Types of Remote Services are Available?

Our top Remote IT Services we offer include:

More Services From Us:

Client Testimonials

Don’t just take our word for it – hear what our clients have to say about our IT support and cyber security services:

David Conner
Metropolitan Reporting Bureau – cio

Dr. tom kadar
Kadar Orthodontics

Interested in Learning How PCH Cyber Security can help you cut
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