Remote Technical Support | Help desk Support

Get More Out of Your Outsourced IT Support…

Managed
Services

Remote Technical Support Services

Does your company allow employees to work remotely? Are you struggling to find the budget for after-hours support? Do your employees' support needs prevent your IT staff from attending to more important matters? PCH Technologies provides remote technical support services that make it possible for your employees to call for help with resolving common issues any time -- and from anywhere -- without creating a strain on your company's budget.

Count on PCH to Provide
Your Managed IT Services

SMALL BUSINESS

What Is Remote Technical Support?

Remote technical support gives your employees access to a remote support center that they can call to resolve workstation issues. Some of the common issues that a remote technical support provider can resolve include:

- Forgotten password or inability to connect to the local network
- Assistance with setting up VPN software and connecting to the work network remotely
- Recovering lost files or connecting to shared network storage
- Help performing functions with work software

Your remote technical support provider can also learn your company's internal business processes and provide support for your custom applications.

Benefits of Remote Technical Support

Remote technical support provides enormous cost savings to your company -- especially if you're currently facing the possibility of hiring additional IT staff to cover your company's growing support needs. A remote support contract costs less than what expanding your IT department would cost. It also creates more time for your existing IT staff to focus on other projects. Is your company having trouble growing because your marketing campaigns lack the IT support they require or because your company requires the development of a custom application? Remote technical support makes it possible for your IT staff to focus on activities that generate revenue.

IT Support Staff are
on-call 24/7/365

Save Time & Money with a
customized plan for your business

Far fewer IT support calls

NJ Remote Computer Support Services

With remote technical support in New Jersey, you'll gain the benefits of working with a support provider that's remote -- but still local. We align ourselves closely with our clients' goals to foster long-lasting relationships. Do you need a remote support provider capable of visiting your company and learning your unique business processes? Do you need a support line that you can call when your network goes down? PCH Technologies is the remote support provider that you need.

Contact Us Now

It's time to take a definitive step toward your company's future growth. Complete the form to learn more about how outsourcing your company's technical support needs can lower your technology expenses and reduce the burden on your IT staff.

BREAK/FIX VS. MANAGED SERVICES:

WHICH FORM OF IT SUPPORT
COMES OUT ON TOP?

Our solution brief goes over the best IT support
model for your business

No strings attached.

Don’t Just Take Our Word For It -

Hear what our clients have to say about our outsourced IT support and cyber security services.

Les Vail

President / CEO - Gloucester County Chamber of Commerce

Remote Technical Support | Help desk Support

Remote Technical Support Services

Count on PCH to Provide
Your Managed IT Services

What Is Remote Technical Support?

Benefits of Remote Technical Support

NJ Remote Computer Support Services

Contact Us Now

BREAK/FIX VS. MANAGED SERVICES:

WHICH FORM OF IT SUPPORT
COMES OUT ON TOP?

Don’t Just Take Our Word For It -

Les Vail

Site Map

Contact Info

Newsletter

Remote Technical Support | Help desk Support

Remote Technical Support Services

Count on PCH to Provide Your Managed IT Services

What Is Remote Technical Support?

Benefits of Remote Technical Support

NJ Remote Computer Support Services

Contact Us Now

BREAK/FIX VS. MANAGED SERVICES:

WHICH FORM OF IT SUPPORT COMES OUT ON TOP?

Don’t Just Take Our Word For It -

Les Vail

Site Map

Contact Info

Newsletter

Count on PCH to Provide
Your Managed IT Services

WHICH FORM OF IT SUPPORT
COMES OUT ON TOP?