Remote Data Backup Services

Get More Out Of Your Outsourced IT Support

TOP RATED PROTECTION

PCH offers business continuity and disaster recovery services to ensure that your business experiences no downtime if data loss occurs.

ADVANCED SECURITY

At PCH, we have the ability to eliminate your need for an in-house IT staff by handling all of your information technology support remotely.

INDUSTRY EXPERTS

We have the experience and the resources to identify and solve your IT-related problems. That’s what IT consulting is—both simple and powerful.

Remote Technical Support Services

Does your company allow employees to work remotely? Are you struggling to find the budget for after-hours support? Do your employees’ support needs prevent your IT staff from attending to more important matters? PCH Technologies provides remote technical support services that make it possible for your employees to call for help with resolving common issues any time — and from anywhere — without creating a strain on your company’s budget.

Learn how PCH Technologies can help

your business run smoother

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What Is Remote Technical Support?

Remote technical support gives your employees access to a remote support center that they can call to resolve workstation issues. Some of the common issues that a remote technical support provider can resolve include:

Forgotten password or inability to connect to the local network
Assistance with setting up VPN software and connecting to the work network remotely
Recovering lost files or connecting to shared network storage
Help performing functions with work software

Your remote technical support provider can also learn your company’s internal business processes and provide support for your custom applications.

Benefits Of Remote Technical Support

Remote technical support provides enormous cost savings to your company — especially if you’re currently facing the possibility of hiring additional IT staff to cover your company’s growing support needs. A remote support contract costs less than what expanding your IT department would cost. It also creates more time for your existing IT staff to focus on other projects. Is your company having trouble growing because your marketing campaigns lack the IT support they require or because your company requires the development of a custom application? Remote technical support makes it possible for your IT staff to focus on activities that generate revenue.

NJ Remote Computer Support Services

With remote technical support in New Jersey, you’ll gain the benefits of working with a support provider that’s remote — but still local. We align ourselves closely with our clients’ goals to foster long-lasting relationships. Do you need a remote support provider capable of visiting your company and learning your unique business processes? Do you need a support line that you can call when your network goes down? PCH Technologies is the remote support provider that you need.

Contact Us Now

It’s time to take a definitive step toward your company’s future growth. Complete the form to learn more about how outsourcing your company’s technical support needs can lower your technology expenses and reduce the burden on your IT staff.

More Services From Us:

Cybersecurity

PCH provides cyber risk assessments, email security protection, ransomware protection, and business continuity and backup disaster recovery services.

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Managed IT

To stay profitable, your business needs to be lean and mean. Outsourced Managed IT Support by a security conscious managed service provider is the answer.

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Co-Managed IT

A co-managed IT solution from PCH Technologies allows you to get the IT support that you need without losing control over your technological direction.

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Cloud Services

We can help you with migrating your company's technology services to the cloud will dramatically reduce your IT expenses and position your organization for growth.

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Microsoft Office 365

Office 365 provides constant availability and flexible access that other software installations can’t match. Our Office 365 Support Service offers versatile solutions to overcome any hurdles involved.

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IT Consulting

IT consulting is a non-invasive service that will analyze your organization’s network and technological capabilities, and help set you on a proper course of action.

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