Managed IT Services
A company’s IT program is crucial to protecting data, and managing it constantly ensures the information remains secure. While you could do it yourself, outsourcing the management of your IT services to an IT services provider makes it more accessible. PCH Technologies provides companies like yours with enhanced cybersecurity and IT management services so they can focus on what matters the most — your business.
Learn how PCH Technologies can help your business run smoother
When you work with us, you get to experience the many benefits of our services. We provide:
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Industry Experts
Our team of experts collectively has several decades of experience in helping clients identify, isolate and remediate cybersecurity-related issues.
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Advanced Security
Cyber issues advance rapidly, so keeping up with the technology is crucial to staying ahead of cybercriminals. At PCH Technologies, we use the latest security technologies to protect your business, such as leveraging artificial intelligence to enhance ransomware detection, business email compromise prevention and compliance efforts.
Co-Managed IT Services
In addition to fully managed IT services, PCH Technologies also offers co-managed IT services.
Take an involved or hands-off approach to your tech stack. Our experts will work independently or collaborate with your team to ensure security, optimization, support, cloud integration and other tasks align with your technical direction. We will assess your technology’s capabilities, recommend network changes and leverage our expertise as your sole IT team or in combination with internal employees.
Why Consider Our Services?
Choosing the right provider for managed IT services is critical to ensuring your company’s network remains safe. If you work with an IT provider that doesn’t offer high-quality services, their managed support plans could do more harm than good and become a liability. At PCH Technologies, we ensure you receive supportive and proactive IT services. When you partner with us, you experience several benefits, including:
What Kind Of Managed Services Do We Offer?
Our IT management services cover a wide range of actions we perform to help businesses retain top security. Some of them include:
- Remote monitoring
- Disaster recovery
- Co-managed IT services
- Managed IT security
- Server management and maintenance
- Network management and maintenance
- Onsite support
- Remote technical support and help desk support
The High Cost of Downtime
Avoiding downtime is crucial to keeping your clients happy and operations moving. When we detect an issue, we take immediate action to identify, isolate and resolve the problem quickly, minimizing any potential impact on your business operations.
Benefits of Working With PCH Technologies
Our success in serving local companies led to the expansion of our services to organizations throughout the tri-state area.
As proven by multiple honors and recognitions, our clients benefit from our services backed by strong, visionary and proactive leadership with decades of experience and a diverse pool of resources with deep subject matter expertise.
TOP RATED CYBERSECURITY
We provide cyber risk assessments, comprehensive email security protection, ransomware protection, and business continuity and backup disaster recovery services.
ADVANCED SECURITY
We use the latest security technologies including artificial intelligence to work to stay one step ahead of cyber criminals to better protect your business.
INDUSTRY EXPERTS
We have the experience and expertise to identify and solve your IT and cybersecurity-related issues. We pride ourselves on having the top talent in the industry.
Managed IT Services FAQ
What is included in a typical Managed IT service plan?
A typical Managed IT service plan from PCH Technologies is a comprehensive, all-inclusive package designed to cover all of your technology needs. This generally includes 24/7 proactive network monitoring, a multi-layered cybersecurity suite, reliable data backup and disaster recovery, and unlimited helpdesk support for your employees. Beyond that, PCH Technologies also includes strategic IT planning and vendor management. Our goal is to provide a complete solution so you can operate with a single, predictable monthly fee.
My team often loses time to recurring IT issues. How does your service address this?
This is precisely the problem our service model is designed to solve. Recurring IT issues are symptoms of underlying problems that ‘break-fix’ support rarely addresses. PCH Technologies tackles this by using advanced monitoring tools to identify patterns and perform root cause analysis. By addressing the core problem instead of just the symptom, we eliminate those recurring IT issues for good. This proactive maintenance by PCH Technologies is key to restoring your team’s productivity and preventing future frustrations. See what our clients have to say about turning IT frustrations into a strategic advantage.
Beyond fixing problems, how do you use technology to help my business become more efficient and profitable?
Fixing problems is just the baseline; our real value lies in helping you use technology as a competitive advantage. PCH Technologies focuses on making your business more efficient and profitable by conducting regular strategic business reviews to align your technology with your goals. We help you automate manual processes, implement collaboration tools that streamline workflows, and leverage data for better decision-making. By moving beyond reactive support, PCH Technologies helps transform your technology from a necessary expense into a revenue-driving asset.
