Partners

Trust is built on proven experience, a security-first mindset, and a record of excellence. At PCH Technologies, we earn that trust by being a partner invested in your success, your people, and your community.
Here’s why you can count on us:

• A Talented Team & Proven Stability: Since 1997, our team has been the engine behind our growth from a one-person operation to an award-winning, SOC 2 certified firm. Their expertise is validated by consistent highly regarded industry recognitions on the CRN MSP 500, the Channel Futures MSP 501, and as one of the “Best Places to Work.”
• Security-First Guarantee: Our philosophy is simple: once your network is up, it stays up—securely. We combine advanced AI security tools with a 24x7x365 Security Operations Center (SOC) to protect your assets and make downtime a thing of the past.
• Focus on Long-Term Partnership: We don’t just close tickets; we build long-term partnerships. This commitment is reflected in our track record of delivering projects on time and on budget, and it’s a key reason why our clients stay with us for years.
• Deeply Invested in Our Community: We are heavily involved in our local community, because we believe a true partner cares about more than just the bottom line. Our commitment to the people and businesses we serve is core to who we are.

We invite you to read our client reviews and testimonials to see how our partnerships create lasting value.

We believe in transparent and predictable pricing. Most of our clients are on a fixed monthly fee, typically based on the number of users and the complexity of the IT environment. This all-inclusive pricing model covers everything from unlimited support and proactive maintenance to our full cybersecurity stack. By offering a predictable monthly fee, PCH Technologies allows you to budget for your IT expenses accurately, without worrying about surprise bills. For specific projects, we provide a clear, upfront quote.

Our goal is to be as all-inclusive as possible to avoid unexpected costs. However, the monthly fee typically does not include new hardware purchases (like new laptops or servers), software licensing outside of our standard stack (like specialized accounting software), or major on-site projects (like an office move or cabling). PCH Technologies is always transparent about these items. We will discuss any out-of-scope costs with you and get your approval before any work begins.

Our onboarding process is meticulously planned and executed to be as non-disruptive as possible. It starts with a thorough discovery and documentation of your current IT environment. From there, we deploy our security and management tools silently in the background. The PCH Technologies onboarding team coordinates closely with you to schedule any necessary cutovers or brief moments of downtime outside of peak business hours. Our goal is a seamless transition that feels like flicking a switch.

We provide you with verifiable proof of your data’s security through our SOC 2 Type II certification, the gold standard for technology service providers. Beyond just a certificate, this is the outcome of a rigorous, months-long audit where an independent firm examines how we protect your sensitive information in our daily operations. The auditors test our systems, interview our team, and inspect our records to validate that our controls for security, availability, and confidentiality are not just designed well, but are consistently effective over time.

This annual certification process ensures our security practices are perpetually under review and held to the highest industry standards. By entrusting your data to a SOC 2 Type II certified partner, you are choosing an organization that has submitted to intense, independent scrutiny. This provides you with verifiable assurance that we have the proven infrastructure and procedures in place to keep your most critical asset—your data—secure.

This means that an independent, third-party auditor has rigorously examined and validated our internal systems and processes against the highest industry standards for security, availability, and confidentiality. Choosing a SOC 2 certified partner like us gives you verified assurance that we practice what we preach and have the proven controls in place to keep your sensitive data secure. It’s a key part of our commitment to being a partner you can trust implicitly.

The first step is a simple, no-obligation discovery call. You can reach out to us by filling out the form on our website or by giving us a call. This initial call allows us to learn about your business, your current IT challenges, and your goals. If it seems like we’re a good fit for each other, we will then schedule a technical assessment to gather the information needed to provide you with a comprehensive proposal. PCH Technologies makes this process easy and pressure-free.