24 Hour IT Support
Do You Have An IT Emergency? PCH Technologies Offers 24/7365 IT Support
24/7/365 IT Support
As companies grow, there is a common dilemma that many face; the point comes when IT needs began to grow rapidly, but the capital to handle them is not available. Even companies that aren’t strictly online, e-commerce type operations may eventually find that they need more than basic, ad hoc tech IT support NJ performed by whoever is available at the company. What can a growing business do to survive this difficult growing phase?
Learn how PCH Technologies can help
your business run smoother
IT Support 24/7 By PCH Technologies
24 hour tech support can be expensive to handle in-house. Aside from the infrastructure and personnel needs for help desk support, there are processes and protocol that need to be established. By farming out IT support NJ to a third party, many growing businesses end up saving tons of money. Much like its cheaper to order a pizza when you want one, than to set up a shop to make pizzas whenever you want, 24/7 IT support from a third party can be used on an as-needed basis. Help desk type activities, emergency troubleshooting and other common issues can be handled quickly thru already-established help desk support processes.
24/7/365 Proactive Monitoring And Maintenance
IT Support Staff Are On-Call 24/7/365
Enterprise-Level Support For A Flat Monthly Rate
Far Fewer IT Support Calls
The old saying “prevention is the best medicine” holds especially true for IT support. Staying on top of issues with the latest security patches, OS updates and other factors can stop problems before they ever occur. PCH has existing infrastructure that can be used to monitor networks for unusual activity, respond to attacks from hackers or viruses and make sure that web sites and services are online and working properly. Instead of waiting for disaster to strike, PCH proactively looks for it to fix it before your customers even notice anything went wrong.
Benefits Of 24/7/365 IT Support Services
Aside from being more affordable, many companies find that 24/7 IT Support services allow for a better pool of talent to handle issues. Instead of having three levels of support personnel in-house, the support company has trained people with varying skills, making sure the right person handles the job. Companies also don’t have to worry about scheduling multiple shifts, setting up offices to run around the clock and other basic logistics associated with 24/7 support. Thanks to advances in cloud technology, remote IT support makes all this possible without having anyone on-site for the majority of support situations.
If your company is struggling to stay on top of its growing IT needs, let PCH help with proactive 24/7 monitoring and IT support from true experts in the field. Fill out our contact form and find out how affordable and comprehensive our remote IT support services are today!
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CO Executive Director – Alex’s Lemonade Stand
PJW RESTAURANT GROUP – Director of IT Marketing
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