24 Hour IT Support

Do you have an IT emergency? PCH Technologies offers 24/7/365 IT Support

Managed
Services

24/7/365 IT Support

As companies grow, there is a common dilemma that many face; the point comes when IT needs began to grow rapidly, but the capital to handle them is not available. Even companies that aren’t strictly online, e-commerce type operations may eventually find that they need more than basic, ad hoc tech IT support NJ performed by whoever is available at the company. What can a growing business do to survive this difficult growing phase?

Count on PCH to Provide
Your Managed IT Services

SMALL BUSINESS

IT Support 24/7 by PCH Technologies

24 hour tech support can be expensive to handle in-house. Aside from the infrastructure and personnel needs for help desk support, there are processes and protocol that need to be established. By farming out IT support NJ to a third party, many growing businesses end up saving tons of money. Much like its cheaper to order a pizza when you want one, than to set up a shop to make pizzas whenever you want, 24/7 IT support from a third party can be used on an as-needed basis. Help desk type activities, emergency troubleshooting and other common issues can be handled quickly thru already-established help desk support processes.

24/7/365 Proactive Monitoring and Maintenance

The old saying “prevention is the best medicine” holds especially true for IT support. Staying on top of issues with the latest security patches, OS updates and other factors can stop problems before they ever occur. PCH has existing infrastructure that can be used to monitor networks for unusual activity, respond to attacks from hackers or viruses and make sure that web sites and services are online and working properly. Instead of waiting for disaster to strike, PCH proactively looks for it to fix it before your customers even notice anything went wrong.

IT Support Staff are
on-call 24/7/365

Enterprise-level support
for a flat monthly rate

Far fewer IT support calls

Benefits of 24x7x365 IT Support Services

Aside from being more affordable, many companies find that 24/7 IT Support services allow for a better pool of talent to handle issues. Instead of having three levels of support personnel in-house, the support company has trained people with varying skills, making sure the right person handles the job. Companies also don’t have to worry about scheduling multiple shifts, setting up offices to run around the clock and other basic logistics associated with 24/7 support. Thanks to advances in cloud technology, remote IT support makes all this possible without having anyone on-site for the majority of support situations.

If your company is struggling to stay on top of its growing IT needs, let PCH help with proactive 24/7 monitoring and IT support from true experts in the field. Fill out our contact form and find out how affordable and comprehensive our remote IT support services are today!

BREAK/FIX VS. MANAGED SERVICES:

WHICH FORM OF IT SUPPORT
COMES OUT ON TOP?

Our solution brief goes over the best IT support
model for your business

No strings attached.

Don’t Just Take Our Word For It -

Hear what our clients have to say about our outsourced IT support and cyber security services.

Les Vail

President / CEO - Gloucester County Chamber of Commerce

24 Hour IT Support

24/7/365 IT Support

Count on PCH to Provide
Your Managed IT Services

IT Support 24/7 by PCH Technologies

24/7/365 Proactive Monitoring and Maintenance

Benefits of 24x7x365 IT Support Services

BREAK/FIX VS. MANAGED SERVICES:

WHICH FORM OF IT SUPPORT
COMES OUT ON TOP?

Don’t Just Take Our Word For It -

Les Vail

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Contact Info

Newsletter

24 Hour IT Support

24/7/365 IT Support

Count on PCH to Provide Your Managed IT Services

IT Support 24/7 by PCH Technologies

24/7/365 Proactive Monitoring and Maintenance

Benefits of 24x7x365 IT Support Services

BREAK/FIX VS. MANAGED SERVICES:

WHICH FORM OF IT SUPPORT COMES OUT ON TOP?

Don’t Just Take Our Word For It -

Les Vail

Site Map

Contact Info

Newsletter

Count on PCH to Provide
Your Managed IT Services

WHICH FORM OF IT SUPPORT
COMES OUT ON TOP?