Managed IT services are a great way to optimize your company’s workflow and streamline your daily processes. By outsourcing certain tasks to a third-party company, you allow your in-house employees to focus on whatever kind of work they do best. No matter what your job might be, tech problems will certainly reduce your effectiveness. When people have to find their own solutions, the problems become even worse. For these reasons and more, managed IT services can greatly increase a company’s productivity. But what are these services of which we speak?
There are all sorts of managed services that might be employed, but some are more common than others. For those of you who may need to fill some gaps in your IT management methods, here are five common types of managed IT services that are available in Philadelphia.
1. Data Analytics
This is a term that covers a lot of ground. Digital data can often seem like a sprawling mess because it can be so extensive. That’s why an expert can always do a better job of interpreting this data. For instance, you might employ an outside company to analyze your sales figures with an eye toward increasing them. They can look at the numbers and figure out which actions have generated an increase in sales.
Let’s give an example: Let’s say your company experienced an increase in sales right after an extensive ad campaign. Clearly, that ad campaign was successful and should be repeated. However, if the numbers do not show a significant increase, then you know that the ad campaign was a bad idea. This is a very basic example but it’s meant to illustrate how good analytics are essential to making good business decisions.
2. Security Services
One of the main reasons to employ managed IT services is the need for heightened security. With cybercrime at an all-time high, businesses are the most likely to be targeted. Even a small business has more wealth than the average person, so hackers will target businesses far more often than private individuals.
Security services can include a lot of things: Monitoring, analyzing logs, carrying out various tests, and anything else that makes you better prepared for the possibility of a breach. Companies choose to employ these services because cybersecurity is a complex field, and it’s always changing. When one threat is neutralized, another appears, and cybersecurity professionals must pivot and respond accordingly. Thus, it’s good to place your cybersecurity in the hands of specialists who can do that with maximum efficiency.
3. Managed Cloud Services
If you want to utilize the cloud for your business, managed IT services are going to be very important for you. Some would say that they are essential if you want to get the most out of cloud computing. many IT companies can provide cloud networks, and some others will allow you to rent cloud servers. When you choose to use their cloud, you will have various services from which to choose.
We should mention here that security services are especially important in the cloud. A cloud network can be very insecure if it is not configured properly. Some people will claim that cloud networks are inherently unsafe, but this is only the case when they are not used correctly. Managed cloud security services are one of the easiest ways to make sure that your cloud is one of the strong ones.
4. Help Desk Services
You can’t reasonably expect all your employees to be IT experts. As such, there will always be cases where people need help with technology. Even without human error, any machine can glitch from time to time. For these reasons, good help desk support is important. Managed IT service options will often include help desk support, and it can help in many ways.
Many companies choose to outsource their help desk so that their in-house IT employees won’t have to waste so much time putting out fires. If the in-house team has to respond to every little tech problem, that’s going to take up most of their time. Thus, they won’t have time to improve things and make things better, which is what you really want your IT team to do. An outsourced help desk makes it much easier for those minor problems to get solved.
5. Managed Print Services
If your business does a lot of printing, and if it’s an important part of your business, you might consider outsourcing to a group of print specialists. Many IT companies offer this option, and it basically means that they will take charge of all printing operations. That includes both the printing process itself and the maintenance of all necessary equipment. They might even replace some of your outdated equipment for free, which is always nice. This idea is appealing to companies that do a lot of printing because you can get all of it done for a single monthly fee.
These are just a few examples of the services that a Philadelphia business might want to use. The idea is to streamline your digital operations and thus help to streamline the business as a whole. If you want to know more, you can call or email a well-respected IT services company and ask what they can do for you. For those of you who want to skip that process and employ the best, you can call PCH Technologies at (856) 754-7500.