When it comes to IT services, there is always a lively debate about the benefits of in-house IT vs. outsourcing. While there are benefits to both of these models, we will focus on just one of them for today. Managed service IT providers are an appropriate option for many different businesses and can help to maintain profitability in several ways.
Better Network Monitoring
Although antivirus programs generally do a good job of detecting incoming threats, there is no substitute for the discerning eye of an expert. Network monitoring involves the use of software that tracks all traffic on the network. Technicians can see the flow of data in real-time, which will usually be in the form of “packets.”
Hackers have a wide range of skill levels and many methods, but one thing is consistently true: They have to take the risk of exposing themselves at some point. At that point, a vigilant IT professional can catch them. However, there’s just one problem with this method: It requires a lot of people with eyes on the monitors 24/7. Chances are, an MSP can provide that more easily than your organization.
Better Backup And Data Recovery
This is another security-related benefit, and it’s a pretty large one. Many businesses are dependent on their data for daily operations, so the loss of that data brings everything to a screeching halt. Data loss can happen in a number of ways, whether accidental or deliberate. Regardless, an efficient backup system gives you a way to recover quickly.
Here is one potential problem: If a malicious intruder gets into your computer system, they might be able to compromise your backups along with everything else. This is an especially large problem when dealing with ransomware situations. However, an MSP allows you to store your backups off-site. So, unless you and your MSP get hacked at the same time by the same people (highly unlikely), recovery should be a breeze.
Flat Rate Consolidation
IT expenses can be an example of “fluid expenses.” That is to say, they will not be the same from month to month. Some things, like payroll and electricity costs, are relatively consistent. On the other hand, any tech problem you have will likely require some money to fix. Even something like the replacement of network cables can become expensive when you’re buying in bulk for a large company.
With an MSP, you don’t have to worry about any unpleasant “surprises” in your IT bills. Everything is consolidated under a single flat monthly rate. Even if this rate is a little bit high, it will at least be consistent and predictable. As another little benefit, you can take that money you saved and put it toward other projects and ideas.
Allows You More Flexibility With Your In-House Team
Although some companies choose to outsource all their IT needs, it might not be the best option for you. It can be very advantageous to have your in-house staff for several reasons. First, they are going to be more familiar with your specific setup than an MSP employee. Also, they will be in a position to provide immediate help to anyone in need of such.
When you combine the use of an in-house team and an MSP, you can choose the best people and get rid of the rest. You can also have a smaller team that is more focused on the needs of the other employees. Because some of their mundane duties have been outsourced, they will have more time for whatever projects you might choose.
More Efficient IT Management
In most cases, companies report an increase in efficiency after switching to an MSP. There are several good reasons for this, and the first of them is automation. MSP companies tend to be very diligent about updates and maintenance, leading to a reduction in downtime. Network downtime is one of the most expensive IT mistakes that can be made, so anything that reduces it should be welcomed.
If you are like most business owners, you are concerned with the future. No matter how good the present may be, there is always room for improvement. Unfortunately, frequent IT problems are one of the things that can keep an organization bogged down for long periods. Outsourcing these duties allows you to take them off your list and your mind. At most, you might need to make a phone call from time to time and check on things. Most of the time, you can relax about IT matters, knowing they are in capable hands.
While it isn’t the right option for everyone, the use of a managed service provider for IT work offers a lot of great possibilities. Of course, none of the benefits we mentioned in this article will materialize unless you pick a reputable company. We hope that this article has given you all the knowledge you need to get started. We also hope that you will fill out the short contact form for more interesting articles like this one.