Get More Out Of Your Managed Service Provider in New Castle County…
PCH offers business continuity and disaster recovery services to ensure that your business experiences no downtime if data loss occurs.
At PCH, we have the ability to eliminate your need for an in-house IT staff by handling all of your information technology support remotely.
We have the experience and the resources to identify and solve your IT-related problems. That’s what IT consulting is—both simple and powerful.
Managed IT services represent the easiest and most practical way to acquire top-tier IT services. Many smaller companies cannot afford to hire their own teams without compromising their standards of quality. When you cannot afford the best, it might seem that you have to go with whoever is available. However, there is a big range of IT services that can be outsourced and acquired at a relatively low cost.
Just think about all the ways in which your business uses the internet…and now, imagine if all those tools were suddenly removed. Your business would grind to a screeching halt, as the internet is essential for most (if not all) modern businesses. That is why every business and large organization needs professional IT services in today’s world.
No matter what kinds of IT services you might need, we have the expertise and the training to provide them. Sure, you could take your chances with a random hire, but that could end up being a tremendous waste of time and money. On the other hand, it can be very efficient to combine the use of in-house and outsourced IT workers. By allowing them to work together, you can help both teams to function more effectively.
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Let’s not forget about the importance of timely and competent IT support. When you go with PCH Technologies, you can count on 24/7 tech support. You never know when one of those problems is going to rear its ugly head, so it pays to have good advisors on hand. If their advice isn’t enough, we will send expert technicians who can get your business back on track.
Most of our customers find that managed IT support is a lot more cost-effective than the alternatives. This is because you don’t have to keep a dedicated person on the payroll. Instead, you can get those services on an as-needed basis, only paying for what you need. For those with a bloated IT budget, managed IT support can be a good way to trim the fat.
Security is probably the most important aspect of IT service. This is where you can really see if your IT staff are competent enough to protect your business. As with a guard dog, they must be vigilant and dedicated. They also need to be well-versed in the skills that can keep a network safe. Cyber-criminals have become a lot more sophisticated, and so it takes specialized knowledge to stop them.
Network monitoring is one of the best security services that we offer, allowing you to have watchful eyes on your traffic all day long. Monitoring of sensitive files and folders is also an option, providing an extra layer of threat detection. We should also talk about firewalls, as they are one of the best tools for securing a network. Unfortunately, they won’t do a lot of good unless they are configured properly and kept up to date. That is yet another area where expert IT services will be essential.
When prevention fails, disaster recovery is the next line of defense. It is very difficult to block every possible avenue of attack, and that is why disaster recovery is so important. When it is done correctly, your business can probably resume functioning with very little lost time and relatively little lost revenue.
The maintenance of good backup files is probably the single most important aspect of disaster recovery. By backing up that crucial data, we ensure that it will still be available in the event of an attack or a devastating system crash. As long as the backups are kept up to date, any loss of data will be minimal.
Forensics is another part of disaster recovery. It isn’t enough to simply patch the problem: You need to know who is responsible so that they can be held accountable. As long as the data has not been thoroughly wiped (deleted multiple times), telltale traces can be found by those who know where to look. As such, it is often possible to trace a cyber-attack to its source and alert the proper authorities.
Delaware might be the second-smallest state in the union, but that doesn’t mean you need to settle for low-quality services. At PCH Technologies, we believe that every customer should be able to receive courteous and effective IT assistance without paying a fortune. We have been serving the New Castle area for years and showing our customers why we are the best. If you are looking for a good IT support provider (or computer IT services in general), you can call PCH Technologies at 844-754-7500.
Don’t just take our word for it – hear what our clients have to say about our IT support and cyber security services:
Jessica Breslow
PJW RESTAURANT GROUP – Director of IT Marketing
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