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MANAGED IT SERVICES In New Castle County, Delaware

Get More Out Of Your Managed Service Provider in New Castle County…

TOP RATED PROTECTION

PCH offers business continuity and disaster recovery services to ensure that your business experiences no downtime if data loss occurs.

ADVANCED SECURITY

At PCH, we have the ability to eliminate your need for an in-house IT staff by handling all of your information technology support remotely.

INDUSTRY EXPERTS

We have the experience and the resources to identify and solve your IT-related problems. That’s what IT consulting is—both simple and powerful.

Managed IT Services

The digital age asks a lot out of small businesses. No special allowances nor understanding is given by customers regarding the limitations faced by smaller businesses as far as IT capacity is concerned. Small businesses have to operate on minimal resources in a no-frills, no-nonsense way, which is counterintuitive to comprehensive IT and digital presence.

Running a business is, indeed, very demanding technologically. You’ve your financial, CRM, data keeping, resource and document management infrastructure to keep the wheels spinning internally, and then there’s the customer-facing problem.

Customers expect digital billing, comprehensive portals, strong social media presence, fast, responsive CRM and support, informative web page frontends and a whole lot more. Tie all this together with the need for continuous-availability processes that make it all work together seamlessly, and you have an IT infrastructure demand that would break the bank of medium-sized businesses, let alone startups and small businesses.

And then, there’s the demand for security, backup technology and recovery procedures due to the fact that threats exist out there, and accidents and failures are inevitable.

Sadly, skimping on all of this is a recipe for guaranteed failure, as you’re competing with big businesses that don’t even bat an eye at handling all of these IT challenges in-house with gusto. What, then, is a small business owner to do? It hardly seems fair. How do other small businesses get past this barrier and succeed?

The answer is surprisingly simple – they outsource their IT needs to a quality managed service provider like us here at PCH Technologies.

Our decades of experience and trained professionals can handle implementing and managing infrastructure both great and small, handle support and maintenance, implement tight security, and recover it all in the face of even the most severe calamities. What’s even better? We can do all of this at a price your small business can happily live with, satisfaction guaranteed.

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your business run smoother

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Managed IT Support In New Castle County, DE

Support is going to be one of the biggest recurring needs during the status quo. Sooner or later, something is going to break, something is going to crash/go offline, or someone is going to push the wrong button. Failures and human error are just par for the course, no matter how solid your infrastructure is, or how cautious and well-trained your staff may be.

Without rapid support, these problems can sit undetected for upward of 12 or more hours, which in today’s 24×7 world, is not good, to say the least. With PCH Technologies, you have support personnel who can detect problems immediately, and whom will get started resolving them right away. We’ll inform you of the issue, its nature, and how we’re working to resolve it as well.

We’ll get the problem ironed out, with full transparency, minimizing any downtime you could otherwise experience.

Private Data Center

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Managed IT Services

Our Top Managed IT Support Services Include:

Managed IT Security Services In New Castle County, DE

Of course, security is just as critical as support. Given the number of threats out there – viruses, malware, ransomware, hackers – having comprehensive, the importance of solid security cannot be overstated.

Our security services are an impenetrable force field that will protect your company and your customers from these threats. We can help you implement firewalls, encryption, advanced accessibility roles, antivirus/antimalware/anti-ransomware, and of course, constant monitoring.

If a breach attempt happens, it’s dealt with instantly, and you’re informed of its nature and how it was resolved.

Cybersecurity

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Network Security

Managed Security Solutions:

Disaster Recovery Services in New Castle County, DE

Finally, there are some larger calamities nobody can predict. Natural disasters happen, fires happen, acts of terrorism happen, and sometimes burglaries or other unforeseen disasters occur as well. When this happens, it’s very easy to lose your data, which can utterly decimate your company irrecoverably.

Our disaster recovery services can help you restore data from damaged drives and storage media, and we can help you set up steady, dependable backup systems over the cloud or on-premise that allow for push-button restoration.

With our recovery systems, you can get back on your feet in no time flat.

IT Support

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IT Consulting

Disaster Recovery Solutions:

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Faster Connections

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Greater User Capacity and Coverage

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Far Fewer IT Support Calls

Proudly Serving New Castle County, DE

 

 

Client Testimonials

Don’t just take our word for it – hear what our clients have to say about our IT support and cyber security services:

LIZ SCOTT
CO Executive Director – Alex’s Lemonade Stand

Jessica Breslow
PJW RESTAURANT GROUP – Director of IT Marketing

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Interested in Learning How PCH Cyber Security can help you cut
costs and Increase Business Productivity?

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